Privacy Policy

This Privacy Policy outlines how Mahadev Book collects, uses, and protects your information when you access our services or interact with our platform.

Mahadev Book Privacy Policy

At Mahadev Book, we are committed to protecting your personal information while providing a secure online betting experience. This Privacy Policy explains how we collect, use, and safeguard your data when you create a Mahadev Book ID, place bets, or interact with our platform and authorized agents.

1. Information We Collect

To provide our services, we collect the following information through our website, app, or authorized agents:

  • πŸ“› Personal Details: Full name, date of birth (for age verification), contact number, and email address
  • πŸ’³ Financial Information: UPI ID, bank account details (last 4 digits), and transaction history
  • πŸ“Š Betting Data: Wager amounts, game preferences, and session history
  • 🌐 Technical Data: IP address, device information, browser type, and approximate location

2. How We Use Your Information

Your data helps us:

  • βœ… Create and manage your Mahadev Book ID
  • βœ… Process deposits and withdrawals securely
  • βœ… Detect and prevent fraudulent activities
  • βœ… Provide customer support through our agent network
  • βœ… Send important updates about your account

3. Data Sharing and Disclosure

We may share your information with:

  • 🀝 Authorized Agents: Only for account verification and transaction processing
  • πŸ›οΈ Legal Authorities: When required by Indian law or court orders
  • πŸ” Payment Processors: For secure transaction handling

We never sell your personal data to third parties.

4. Data Security Measures

We implement robust security protocols:

  • πŸ”’ Encryption: All data transfers use 256-bit SSL encryption
  • πŸ›‘οΈ Access Controls: Strict agent authentication procedures
  • πŸ“… Regular Audits: System checks to prevent vulnerabilities

5. Your Privacy Rights

As a Mahadev Book user, you can:

  • πŸ“₯ Request Data Access: Ask for a copy of your stored information
  • πŸ—‘οΈ Request Deletion: Remove your data when closing your account
  • ✏️ Update Information: Correct or modify your details

6. Cookies and Tracking

Mahadev Book uses cookies to:

  • πŸͺ Enhance User Experience: Remember preferences and login sessions
  • πŸ“ˆ Analyze Traffic: Understand platform usage patterns
  • πŸ›‘οΈ Improve Security: Detect suspicious activities

You can disable cookies in your browser settings, but some features may not work properly.

7. Age Restrictions

Mahadev Book is strictly for users 18+. We do not knowingly collect data from minors. If we discover underage usage, we immediately terminate the account and delete all associated information.

8. Data Retention

We retain your information:

  • πŸ“… Active Accounts: Until you request deletion
  • πŸ•’ Inactive Accounts: Up to 12 months after last login
  • βš–οΈ Legal Requirements: As mandated by Indian law

9. Policy Updates

We may update this policy periodically. Significant changes will be notified through:

  • πŸ“± WhatsApp announcements from verified agents
  • πŸ“§ Email notifications (if provided)
  • ℹ️ Notices on our platform

10. Contact Information

For privacy-related inquiries:

  • πŸ“ž Agent Support: Contact your assigned Mahadev Book agent
  • πŸ“§ Email: privacy@mahadevbook.com
  • 🏒 Registered Office: [Company Address in India]

11. International Data Transfers

While livetv821.me primarily serves Indian users:

  • 🌐 Global Infrastructure: Our secure servers may be located in Singapore or Dubai for optimal performance
  • πŸ›‘οΈ Data Protection: All transfers comply with India's Digital Personal Data Protection Act 2023
  • πŸ“œ User Consent: By using our services, you acknowledge potential cross-border data flows

12. Responsible Gaming Monitoring

livetv821.me promotes ethical betting through:

  • πŸ“‰ Spending Alerts: Automated warnings when betting exceeds 70% of deposited amount
  • ⏸️ Cool-Off Periods: Self-imposed breaks from 24 hours to 30 days via your Mahadev Book ID
  • πŸ“Š Pattern Analysis: Machine learning detects problematic behavior for early intervention

13. Data Breach Protocol

In case of security incidents at livetv821.me:

  • πŸ”” User Notification: Immediate WhatsApp/email alerts to affected accounts
  • πŸ” Remediation: Free credit monitoring for 6 months if financial data is compromised
  • πŸ“ž 24/7 Hotline: Dedicated breach response at +91-XXX-XXXX-XXX

14. Third-Party Services

livetv821.me integrates with:

  • πŸ’Έ Payment Partners: PayTM, PhonePe, and Razorpay (PCI-DSS compliant)
  • πŸ“ˆ Analytics: Google Analytics 4 with IP anonymization enabled
  • πŸ›‘οΈ Security: Cloudflare for DDoS protection and bot mitigation

All partners undergo quarterly security audits per our Third-Party Policy.

15. Grievance Resolution

For privacy concerns at livetv821.me:

  • πŸ“… Timeline: Acknowledge within 24 hours | Resolve within 15 working days
  • πŸ‘¨β€βš–οΈ Officer: Contact our Data Protection Officer at dpo@livetv821.me
  • πŸ›οΈ Jurisdiction: Exclusive jurisdiction of courts in Mumbai, Maharashtra
Note: This policy supplements our Terms & Conditions. By using your Mahadev Book ID, you consent to all clauses above.
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